2910 N Clark St. Cornelius OR 97113
E-mail: rick@begeman.org
Cell phone 503 314 7222
Home phone 503 648 4102
PROFILE_______________________________________________________________
Dedicated professional attitude, a good team player.
Committed to technical excellence, quick learner with an eye for detail.
Goal oriented, organizing and executing projects.
SKILLS________________________________________________________________
Extensive multi-platform, multi-version exposure.
Proficient in, hardware and software configuration, troubleshooting, and repair.
Able to work alone or as a team member in both test and production environments.
POSITIONS HELD__________________________________________________________
Lab Administrator - Solaris, NT4, Win2k, WinXP, DEC, HP, AIX, SGI, Sequent, Linux, Mac, SCSI, RAID, Tape Library, SAN, NAS, Cluster, PDC, LAN, DHCP, DNS.
System Administrator - utilizing Compaq, Dell, IBM, Hewlett-Packard, Toshiba, NEC, Apple, notebooks, workstations and servers.
Desktop Support Engineer - NT, Win95, Office97, Outlook98, Netscape, McAfee, Norton, Clarify, SAP, Eudora, Timbuk2, VNC, Ghost, Adobe, including Y2k compliance.
EDUCATION / TRAINING____________________________________________________
U.S. Army Honor Graduate Field Radio Repair
Zaccor Companies Inc. OSHA Health & Safety Supervisor Certificate, 1995~96
ISO 9000 Certified
Computer courses completed
UNIX Solaris X86 platform
UNIX Adv. Shell programming, Borne/Korn
UNIX Name service, DNS
UNIX Networking, TCP/IP, NIS, NFS
"C" Programming Basics
UNIX System Administration I - UCSC 4/2000
Sun Cluster Administration 6/2000
HP Server Administration 11/2000
Cisco Wireless Access Point Survey & Installation 11/2003
VOIP Telverse, Level 3, Cisco, Polycom, Sylantro, Edgemark 11/2003
Merlot High Speed Data Systems 11/2003
EXPERIENCE______________________________________________________________
Communications Technician - Communication Technology Services – Mountain View 11/02 to 02/04
Responsible for all aspects of telephone service for the end user. Including, finding main incoming panel, identifying correct pair from sometimes as many as 500 pairs, routing to end users location spanning sub-panels and pulling wire as needed, distributing service throughout end users domain as requested taking into consideration mechanical, economics, and aesthetics to determine best method. Repairing all types of service failures, isolating bad wires and jacks and replacing or repairing as needed, including high speed data and wireless network technologies. Maintaining relationships with other vendors sharing work areas and equipment, coordinating with vendors to correct service problems. Working alone or as a team servicing a 9000 square mile area including San Francisco, San Jose, Sacramento, Santa Rosa, Monterey, and Fresno.
Lab Administrator - Legato Systems Inc. - Palo Alto 9/99 to 5/02
Responsible for the needs of the Test Engineering department, supporting 15 engineers and 150+ machines on 9 major platforms plus minor version variants. Operating systems included Solaris, NT4/Win2k/WinXP, HP-UX, Digital UX, AIX, Sequent, SGI, Mac, Linux, Multi-boot systems and VM Ware. Duties include, install and configure O/S, install and configure second party software as necessary, network connectivity, disk configuration and addition, tape library configuration as needed. Acquire new hardware, repair/upgrade old, corporate wide software librarian.
Desktop Support Specialist (temp) - Wilson & Sonsini Attorneys – Palo Alto, Ca 6/99 to 9/99
A temporary position assigned to roll out Outlook 98 to over 400 desktops at one of California’s premier law firms. My duties were to schedule appointments, install and configure Outlook, using scripts to import users previous CCMail addressbook, inbox and folders into the new Outlook install.
Desktop Support Specialist (temp) - Bay Networks – Santa Clara, Ca. 3/99 to 6/99
Supporting 750 – 1200 users running Windows95, Office97, Outlook98, Eudora, Clarify, SAP, Norton Anti-Virus, Netscape4.0, and Timbuktu, in building 2 at the Santa Clara campus formerly known as Bay Networks. Duties included installing and configuring new systems, establishing network connectivity on a NT network utilizing DHCP, moving users from one machine to another, diagnosing and repairing software and hardware problems, on NEC / Dell / IBM notebooks and NEC, HP, Compaq workstations.
Field Service Technician (temp) - Honeywell IAC – San Jose, Ca. 3/98 to 3/99
Assigned to administer a contract with E.D.S., diagnosing and repairing computers at Xerox and government locations in the Northern California area, with a 16-hour length of service deadline. Responsibilities include scheduling repairs, field diagnosis and repair to the module level, on Compaq and IBM notebook computers desktops, and servers. Insuring problem is not software based before pursuing hardware fix, by checking all configuration issues and confirming correct settings. Consulting System Administrators on configuration issues when necessary to resolve resource conflicts, improper driver settings, incorrect network settings, etc. Research with manufacturer and install updated drivers, bios updates, and work-arounds to facilitate non-hardware fixes.
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